Trust & Safety

信任与安全

Your child's safety is our highest priority. We've built comprehensive safeguards into every aspect of the Binjai Academy experience.

Four Pillars of Safety

安全四大支柱

Safe Learning Environment

安全学习环境

Purpose-built premises with open classroom design, controlled access, and age-appropriate facilities.

1:8 Supervision Ratio

1:8 师生比例

Small class sizes ensure every child receives attention and is never unsupervised.

Vetted Mentors

严格审核导师

Rigorous background checks, credential verification, and mandatory safeguarding training.

Transparent Operations

透明运营

Open-door policy for parents, regular progress updates, and clear communication channels.

Our Safety Commitments

我们的安全承诺

Multiple staff present at all times — never one adult alone with children
Secure entry and exit with parent/guardian verification
Emergency procedures and first-aid trained staff
Regular safety drills and facility inspections
Clear reporting procedures for any concerns
Compliance with Singapore's child protection standards

Data Protection

数据保护

Your Data is Protected

We take the protection of your family's personal information seriously. All data is stored securely, encrypted where appropriate, and handled in full compliance with Singapore's Personal Data Protection Act (PDPA).

  • Secure, encrypted data storage
  • Strict access controls — only authorized staff can view student data
  • No sharing of personal information without consent
  • Full PDPA compliance

Learn More About Our Policies

For detailed information about our safety practices, please review our policy documents.